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VAC4498 - Commercial Analyst

Division Commercial Services
Location Dubai, U.A.E.
Closing Date 06-Dec-2020
About the Business

We are the leading provider of smart logistics solutions, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

We deliver these services through an interconnected global network of 127 business units in 51 countries across six continents, with a significant presence both in high-growth and mature markets. Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work.

Our dedicated, diverse and professional team of more than 56,000 employees from 54 countries are committed to delivering unrivaled value to our customers and partners. We do this by focusing on mutually beneficial relationships – with governments, shippers, traders, and other stakeholders along the global supply chain – relationships built on a foundation of mutual trust and enduring partnership.

We think ahead, anticipate change and deploy industry-leading technology to create the smartest, most efficient and innovative trade solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.

About the Role

The Commercial Analyst is required to work with stakeholders in H.O, Regions, Terminals with Commercial, Finance & Operations teams at all levels to ensure full support and engagement.

The role will be a critical enabler for the Commercial team by giving them visibility of Internal & external environment.   

The Commercial Analyst will be responsible for collating fundamental commercial data across the organization & analyzing it in conjunction with other existing data to to prepare relevant reports and dashboards and provide deep insights on customers and industry segments. 

Key Accountabilities


  1. Build bridges between datasets to provide 360o customer view
    1. Create linkages between different datasets – internal and external to provide full customer landscape
    2. Clean and structure various datasets for analysis
    3. Automate manual reports and simplify regular reporting


  2. Create Reports & Dashboards
    1. Design relevant reports and dashboards on industry & trade lane opportunities
    2. Create deep dive analysis on Liner customers, highlight Contract performance delivery and customer satisfaction levels
    3. Create reports on Port competitiveness and connectivity
    4. Create dashboards and manage user permissions


  3. Data stewardship
    1. Compile contract and service data from BU’s, Regions to get accurate, up to date customer data on TPA
    2. Check internal datasets for outliers and ensure accuracy
    3. Map different datasets to ensure high level of granularity
    4. Identify processes to improve, data reliability and quality
    5. Ensure up-to-date information is available on datasets
    6. Automate existing reports and data capture to allow for faster delivery
Qualifications, Experience & Skills


  • 5+ years’ experience in a similar role, working as an Analyst
  • Rich experience of working with manipulating and connecting disparate datasets incl. External, Internal datasets and ingesting batch & Real time information
  • Experience supporting and working with cross functional team
  • Exposure to CRM systems (preferably MS Dynamics) and on data visualization tools (Tableau, Power BI etc.).
  • Rich experience on Power BI
  • Adept in Python or R
  • Exposure to relational databases – SQL & No SQL
  • Bold and open to experimenting & trying out new ideas
  • Driven and able to push forward initiatives
  • Strategic acumen and creative thinking to identify issues, gaps and identify alternate opportunities
  • Strong analytical skills, and a structured way of working
Remuneration and Employment Benefits


The employment benefits package is reflective of the location for this position.


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