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VAC4103 - Analyst – Learning & Leadership Development, UAE National Trainee

Division Human Resources
Location Dubai, U.A.E.
Closing Date 19-Jan-2018
About the Business

DP World has a portfolio of more than 77 marine terminals across six continents, including new developments underway in India, Africa, Europe and the Middle East.

Container handling is the company’s core business and generates more than three quarters of its revenue. In 2013, DP World handled 55 million TEU (twenty-foot equivalent container units).  With its committed pipeline of developments and expansions, capacity is expected to rise to more than 100 million TEU by 2020, in line with market demand.

DP World has a dedicated, experienced and professional team of around 30,000 people serving its customers around the world, and the company constantly invests in terminal infrastructure, facilities and people to provide quality services today and tomorrow, when and where customers need them.

In taking this customer-centric approach, DP World is building on the established relationships and superior level of service demonstrated at its flagship Jebel Ali facility in Dubai, which has been voted “Best Seaport in the Middle East” for 20 consecutive years.


About the Role

The purpose of the Analyst role is to effectively manage all the financial, administrative and analytical processes of the Learning & Leadership Development functions, including statistical analyses and reporting to the business for all DP World Institute and Talent Management activities.  This includes any technical, leadership and functional training managed by the corporate L&D team.

Liaising with global users of the Learning & Leadership Development services, and as a key user of the DP World Institute / Talent Management systems including Learning and Content Management Systems, the role will further enable the measurement of learning impact, up to and including return on investment level.

Within the scope of the programme management team structure, the jobholder is also expected to assist and support the administration of the programme management functions.

Key Accountabilities
  • In conjunction with the Programme Manager, DP World Institute, develop and implement financial systems, processes, and reporting plans, working within budgets to ensure the continuous improvement of financial control and timely reporting.
  • Ensure that programme charges are raised accurately and on time.  Monitoring of internal / external revenue collection
  • Ensure that the procurement processes for all services, goods and other activities are completed correctly and on time.  Maintain accurate records of costs incurred, and variances in terms of the agreed budget structure and limits.
  • Support in the measurement of learning impact, up to and including return on investment level of the various learning and development interventions conducted by L&D.
  • Highlight key lessons / opportunities arising from data analysis and ensures senior management are fully briefed on potential implications.
  • Manage the DP World Institute / Talent Management branding and communications materials, including leaflets, posters, brochures, social media, e-newsletters and websites;
  • Together with the programme management team, support the team with the day-to-day programme management activities.
  • Together with the programme management team, maintain and adjust the Institute Schedule to ensure all parties are fully aware of activities


  • Bachelor level education, in a Business, HR or Administration subject.
  • Highly numerate, knowledgeable in analytical and/or finance processes, with ability to analyse and interpret quantitative and qualitative data.
  • Must possess good conceptual and analytical skills
  • Confident and capable IT / systems user
  • Excellent communication and teamworking skills
  • Project management skills with excellent attention to detail


  • 2 to 3 years’ experience post-graduation, ideally with learning & development or HR generalist exposure
  • Experience of quality management systems and administration.
  • Desk-top publishing skills
Remuneration and Employment Benefits

The employment benefits package is reflective of the location, for this position the benefits consists of:

  • Accommodation Allowance
  • Transportation Allowance 
  • Education Assistance for Dependents 
  • Annual Air Ticket(s) for self / and dependents
  • Private Medical Coverage for self / and dependents
  • Working days annual leave 
  • Annual Performance Related Bonus 

Dubai, UAE :DP World, Ltd. (DP World) alerts job applicants and the public about a fraudulent scheme in which DP World has been impersonated.

The scammers fraudulently:
  • Impersonate DP World;
  • Impersonate DP World employees;
  • Conduct “job interviews” via text message, telephone, e-mail, and/or instant message (including Google Hangout) communications for work-from-home positions;
  • “Hire” employees to join DP World;
  • Provide the “employees” with funds to buy home-office equipment and pay DP World “vendors” via fraudulent checks and money orders; and
  • Instruct the “employees” via e-mail, text message, telephone, or instant message to deposit the checks into their personal bank accounts and wire or cash transfer some portion of the funds to “vendors,” which are actually the scammers.
DP World informs job applicants and the public that:
  • DP World is not expanding its operations in the United States in the next 3-6 months (as the scammers allege);
  • DP World’s operations in the United States are currently limited to Charlotte, North Carolina and are not expanding to any other locations for the foreseeable future;
  • DP World does not solicit potential employees via text message or instant messaging;
  • DP World does not interview employees by text message, e-mail, or instant messaging (including Google Hangouts);
  • DP World does not issue payment to its employees, prospective or otherwise, via paper check or money order;
  • DP World does not require employees to buy their own office equipment or personally pay vendors; and
  • The scammers have fraudulently used the name of DP World and its employees without authority and for malicious purposes.

One of the red flags that distinguishes a false communication from a legitimate DP World communication is the poor grammatical use of the English language, which is apparent in conversations with the scammers. Another red flag is the method of communication as DP World does not use commercially-available e-mail providers. No legitimate DP World communication would come from a common, publicly-available email service like Gmail, Hotmail, Yahoo Mail or Microsoft Outlook.

Further, false communications can also be identified by the tasks requested by the scammers. DP World does not request that its employees pay vendors personally, whether from their own funds or from funds provided by DP World. Likewise, DP World would never ask an employee to cash a check or money order and then make a deposit into a vendor’s account.

Contacted individuals should not respond to any communication regarding the scam, and under no circumstances should any individual deposit any checks, money orders, or other payments from the scammers into their bank accounts. If such funds are for some reason deposited, no payments should be made from those funds for at least seven (7) days after the funds are deposited to ensure the individual’s bank has accepted the check, money order, or other payment.

DP World encourages potential employees to refer to its website and its “Careers” section if they are seeking employment with DP World.

If you have any concerns about the authenticity of any correspondence or documents that purport to be issued by DP World, you should direct your concerns to DP World at HO.Recruitment@dpworld.com.

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