Would you like to play
a role in Creating the
Future of World Trade?

VAC4503 - Program Manager

Division Information Technology
Location Bangalore, India
Closing Date 02-Dec-2020
About the Business


We are the leading provider of smart logistics solutions, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

We deliver these services through an interconnected global network of 127 business units in 51 countries across six continents, with a significant presence both in high-growth and mature markets. Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work.

Our dedicated, diverse and professional team of more than 56,000 employees from 54 countries are committed to delivering unrivaled value to our customers and partners. We do this by focusing on mutually beneficial relationships – with governments, shippers, traders, and other stakeholders along the global supply chain – relationships built on a foundation of mutual trust and enduring partnership.

We think ahead, anticipate change and deploy industry-leading technology to create the smartest, most efficient and innovative trade solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.

About the Role


In line with vision of being a global trade enabler, DP World seeks to develop multiple business lines to connect buyers and suppliers. This includes initiatives like ecommerce for buyers to discover what they want to buy, and global logistics to be able to deliver the goods to them.

The global supply chain and logistics industry is being digitally disrupted, with technology adoptions like Cloud, Industry 4.0, IoT, Blockchains, Big Data, AI, Robotics, etc. DP World is the front runner in the revolution, pioneering the adoption of Hyperloop transportation, autonomous truck, drone delivery, Smart Sensor, BOXBAY storage system, blockchain, etc.

Similarly, a global eCommerce platform can provide access for both B2B and B2C customers to find what they want globally, not just locally. The associated costs can dramatically come down using physical and governmental assets like Free zone and economic parks. These ecommerce volumes will also add scale to our logistics network, thereby bringing down costs even further.

We are building a blockchain-backed trade logistics platform with the goal to provide the most frictionless experience for all parties in the cross-border global supply chain; shippers, suppliers, freight forwarders, shipping lines, logistics service providers. Problems we are tackling include purchase order and shipment visibility, ocean/air shipping route optimization, end-to-end cargo track & trace, transition time prediction, exception management automation, customer insights and growth, business performance analytics, transaction risk modelling, cross-organization process automation via logistics smart contract, etc.

Both ecommerce and logistics are early stage initiatives with a fast paced, highly collaborative start up like environment inside a global company.

We are looking for exceptionally business-savvy and technology-savvy program managers to lead the execution of these fast-paced initiatives across multiple departments. You need to be flexible and agile, comfortable operating in ambiguity, be able to drive multiple teams to come up with tasks and timelines and hold everyone accountable to the delivery of the programs. You will run daily / weekly huddles, establish a strong rapport with multiple stakeholders, and communicate regularly on the execution progress. Ultimately, you will ensure the timely delivery of projects.

Key Accountabilities


  • Work closely with business teams, product teams, and engineering to crystallize scope and feature sets.
  • Establish schedules for delivery, track milestones and report on them.
  • Have a full handle on the execution plan of large business programs end to end, in addition to being able to keep an eye on projects being handled by junior program managers.
  • Build a strong rapport across multiple departments, resolve conflicts, and come up with ways to unblock projects by rallying the right set of people.
  • Understand business objectives and be able to make trade-offs that will maximize business value, while minimizing delays.
  • Possess enough domain and technical knowledge to be able to challenge viewpoints, and to be able to suggest alternatives.
  • Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviors in harmony with DP World’s Founder’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies
  • Perform other related duties as assigned 
Qualifications, Experience & Skills


  • Bachelor's degree in Science, Engineering or Technology.
  • Having launched large revenue generating initiatives in the past, from scratch.
  • Having mentored junior program managers.
  • MBA with Supply Chain work or ecommerce experience a big plus. 10-15 years of program management experience in technology companies with background in international trade, ecommerce, & logistics. 
  • Strengths in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.
  • Strong oral and written communication skills to influence others, as well as ability to think clearly, analyze quantitatively, and prioritize with sound judgement.
  • Be able to report on progress, and push for delivery, while maintaining relationships.
  • Exceptional passion for delivering world-class customer experiences.
Remuneration and Employment Benefits


The employment benefits package is reflective of the location.

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